It took me some time to actually believe that HUL was directly comparing Rin with Tide. Digged the ad out of youtube to see it again and then today's ET had a new item on the same. Link
Not that sort of comparison has not been done at all , Complan vs Horlicks ad controversy is still fresh in our minds. Many years back it was pepsodent versus colgate ads (but even then no direct mention of brands), and it is said that it took the marketing heads of both the companies to sit together to end the money being wasted on comparative ads.
But at a very fundamental level, marketing as an activity which is 'relative', firmly anchored against competition , be it USP or differentiation the point of reference is competition. And what has been happening till now is that companies avoided directly naming the competing brand , but use a similar coloured or looking product in their ads. But in the Rin ad the line has been crossed and HUL has very clearly shown the competing product. And people like Harish B who writes a popular blog on Indian brands, observed that by naming Tide in the ad directly 75% of the time in the ad was devoted to Tide than Rin. Link for more on his post on the issue.
On the legal front praveen , points out the small disclaimers during and at the end of the ads, should help HUL's case in the courts, but then raised the question of why such an ad in the first place. Now that P&G has gone to the court against the ad, other resort would be to go to ASCI , the body which looks into these kind of issue, but it is more of recommending agency, with no regulatory authority..
On the issue of whether it is right or wrong, ethically yes, we question the ad, but then how right or wrong is it to use a similar looking product without actually naming the competitor? or other forms of comparative advertisements that we have been seeing. But as they say too much of anything is bad, even too much of attention or focus on competition is also bad as in the process you might lose focus on your own customer???
Lastly an observation on the maturity of the blogsphere in India, there are more than 5-6 blog posts on the issue , since the ad was aired, so I thought I should also jump into the discussion :). There are discussions going on the issue on facebook, twitter and other social networking sites ...
Dear Rajesh,
ReplyDeleteThanks for linking to my article from my blog marketing practice. Just to clarify that I am not the famous Harish Bijoor - the marketing consultant. I teach in a business school and only that we share a common first name.
regards
Harish B
Dear Harish,
ReplyDeleteSorry for the error,I have made the correction.
I have been following your blog posts for sometime now and have a lot of appreciation for the effort you have put to build the database on Indian brands.
Regards
Rajesh
Dear Sir, Thanks for the insights that you have shared in this post.
ReplyDeleteAnother issue I want to mention is the fact that the ad claims that it "Rin is better/superior than Tide", while the blurred disclaimer says based on tests done by independent labs on Rin & Tide Natural (the new cheap variant of Tide).
Visit my blog on same subject.
ReplyDeletehttp://add2ad.blogspot.com/
Thanks !
thums up and pepsi/coke also went head to head, remember the ad where two guys trash thums up as an old man's drink? in the west, coke and pepsi have many ads which show them competing for customers. years ago, the competing brand was always blurred but the packaging colours gave away the name everytime! but the ad in question (rin vs tide) did make everyone sit up. i suppose now in the shampoo ad, bipasha and the starlet will mention her brand of shampoo without the name getting beeped out!
ReplyDelete@sugandha, thanks for pointing out the fine print. I think it is more or less extension of the fight they are having on the Tide Natural ingredients contents issue. And we can expect more on the issue.
ReplyDelete@Aasatha, I liked your blog will keep visiting
@ms, hopefully we do not enter an era where everyone starts naming the competing brand in thier ads :)
Hey there,
ReplyDeletenice blog
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