Sunday, May 17, 2009

Online Ticketing ... Travel Made Easy


I have been traveling across the country so have not been able update the blog...

But as they say traveling itself can a great learning experience. I find it more exciting while traveling to places where one cannot speak the local language, because that is when you can see how tourist friendly people truly are... Anyway I thought of sharing with you the impact that online ticketing has had one travel.

Maybe one initiative which has benefited most of us who travel long distances is the e-ticketing facility provided by Indian Railways, through IRCTC. I have written about it earlier also, but then every time I use it i appreciate it even better and it is expected that e-ticketing might touch even 50% of overall ticketing very soon!!!!!!!!!

I think the first step towards this was the computerization of ticketing , because I still remember in our school days when we use to travel between Delhi to Mangalore we had to send a person to Mangalore Railway station to book the return tickets for us.

Today the convenience of e-ticketing is not just for trains one can book tickets online for buses, not just the state transport but private buses too through a service called redbus.in. The experience of booking through both state transport (KSRTC) and redbus.in has been very good.

So it is not difficult to understand why online travel contributes close to 60% of the overall ecom business in India, and it is only going to grow...

Wednesday, May 6, 2009

Customer Orientation !!!!!

Just of thought of sharing this.....

 

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